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Debt Collector - Bridge Talent Management

Others

Nairobi  

Published On: 21st, August 2023

Closes on: 4th, September 2023

Job closed

More About the Job

Job Description

    • We are looking for a reliable Debt collector to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible.
    • A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are beneficial to succeed in this task.

Responsibilities:

      • Keep track of assigned accounts to identify outstanding debts
      • Plan course of action to recover outstanding payments
      • Locate and contact debtors to inquire about their payment status
      • Negotiate payoff deadlines or payment plans
      • Handle questions or complaints
      • Investigate and resolve discrepancies
      • Create trust relationships with debtors, when possible, to avoid future issues
      • Update account status and database regularly
      • Alert superiors of debtors unwilling or unable to pay when necessary
      • Comply with requirements when legal action is unavoidable

Requirements:

      • Proven experience as debt collector
      • Experience in working with targets and tight deadlines
      • Knowledge of relevant legal requirements
      • Working knowledge of MS Office and databases
      • Excellent communication and people skills
      • Apt in negotiating and persuading
      • Ability to be polite and compassionate without lacking confidence

Posted By

Mambo Maithya

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