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Supervisor

Others

Nairobi  

Published On: 31st, July 2023

Closes on: 10th, August 2023

Job closed

More About the Job

Job Description

Our client is an outdoor amusement park and indoor arcade company. They seek to hire a competent Supervisor who will supervise the operations team and ensure that the operating standards are being followed at all times


Responsibilities:

    • Supervise the operations team.
    • Resolve customer issues and answer questions.
    • Maintain a safe and clean working environment.
    • Provide information about facilities, entertainment options, and rules and regulations.
    • Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
    • Record details of attendance, sales, receipts, reservations, or repair activities.
    • Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
    • Sell tickets and collect fees from customers.
    • Keep informed of shut-down and emergency evacuation procedures.
    • Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
    • Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
    • Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides

Requirements:

    • Degree/Diploma in hospitality / leisure.
    • 4 years of experience in hospitality.
    • Ability to manage, lead and motivate a team.
    • Energetic. Physical ability to be on your feet 8 hours at a time.
    • Ability to effectively explain rules and regulations to customers
    • Strong conflict management skills.
    • Excellent customer service & communication skills.
    • Friendly and positive attitude.
    • First Aid certification is a plus.
    • Effective communication and customer service skills.
    • Knowledge of cash handling procedures.

Posted By

Mambo Maithya

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