o Day to day support to the Training and Learning Unit
o Provide support during the learning needs analysis and development of the learning and development workplan.
o Support in monitoring progress of the annual workplan and updating the Unit team accordingly for improved operations and delivery of the Section's ambitious goals.
o Collaborate with the HR Administrator to support the new-employee on- boarding process including organization and monitoring of induction programme.
o Together with the Unit team, follow up on non-classroom related learning initiatives (such as on-job training, detachment, mentoring & coaching etc.) with respective departments.
o Follow-up on the communities of practice for various training initiatives to ensure continuation of learning beyond the classroom.
o Produce and maintain accurate electronic and manual learning and development records in accordance with the relevant MSF EA’s policies.
o Collate information on various learning related matters as required from time to time.
o Follow-up on the Occupational Safety and Health (OSH) initiatives in the office in conjunction with the Staff Health Unit.
o Assist in general administration as directed by the Training & Learning Unit Lead.
o Training support for MSF-EA led learning and development events
o Provide administrative support to staff and managers in the planning and delivery of learning and development events.
o Collaborate with the Administration and Travel team to organize the logistics for all MSF-EA led learning and development events, i.e. venues, travel, accommodation and facilities among others.
o Manage the application and registration processes for different learning initiatives, as well as communication with participants and other internal/external stakeholders.
o Collaborate with facilitators to prepare learning and development materials to a consistently high standard and ensure that they reach the participants within agreed timescales.
o Running the on-site administration of the training for face to face training and technical support for online training when needed.
o Provide support during evaluation and measurement of programme effectiveness for all learning & development activities as per the Unit guideline.
o Prepare the Certificates of participation of the courses.
o Produce reports on learning and development activities using agreed formats.
o Support in following up of e-Learning trainings.
o Facilitate the access to learning solutions for all staff
o Under the guidance of the Unit Lead, regularly follow-up with other MSF Learning entities on transversal learning opportunities and communicate these offers with staff.
o Support in updating of the training catalogue, transversal calendar etc.
o Collaborate with Tembo team to facilitate uptake of e learning among staff.